They might not wear capes or ride white horses, but our customer service is nothing short of heroic. If you've got a problem,
we've got several ways to find an answer.
Help is your first line of defense. Just click on it at any time and you'll find text, pictures and even videos to assist you. We're adding more help topics every day, so check back often. Make sure to bookmark the UnitWise blog as well; it's full of tips and tutorials to lead you to the path of success.
You can connect with a support hero instantly through our online chat system. Got a quick question about a feature? Just type it in and we'll get you an answer in no time, unless it's Week-end, we take week-end off for family time and worship.
Can't find your answer in any of the above? Send us an email at firstname.lastname@example.org, and we'll save the day with a speedy response. We answer the emails 24X7 (except major holidays).
Click on the Video button on any page to watch our helpful video guides. We've got one for every function of UnitWise, so you're never lost. You can also go to our UnitWise YouTube channel at www.youtube.com/heroesatunitwise and watch all of our videos at any time.
You can give us a call 8:30 a.m. to 5:30 p.m. Eastern Time, Monday through Friday with any issue and we'll solve it. We're off on weekends for family time and worship. If all else fails our office is in Rock Hill, South Carolina. Ya'll can come on by anytime!.
If you're nervous about switching to a new program, don't be--we're here for you. We offer online training, web seminars on a variety of topics, and live demos (depending on your location) at your meeting place. Contact us to learn about our training options and seminars, and set one up for you and your unit.
Add 'UnitWise' to your Skype friends list. One click call to get help from the heroes directly from your computer.
We use GoToMeeting to offer 1-on-1 training to help you take advantage of all the features UnitWise has to offer.